Ensuring that you hire a house cleaning company that is reliable and efficient can be a formidable task. Especially considering how fussy I am when it comes to having my condo cleaned. I struggled to find a company to clean my place as it was becoming increasingly more difficult to keep it clean with my busy schedule. I could have tried cleaning myself, but the benefits of it being done by a company outweigh the services of an individual – me. Here are five questions that will facilitate hiring of a competent company if you are in the market to find a house cleaning company.
How long have you been doing house cleaning?
This question simply asks for the experience of the company. It takes time and well-informed intentions for one to start a cleaning business and sustain for years. More than 50% of starters fail within the first year due to poor management and poor services. This implies that you should not hire a new company because its services may not live to your expectations. Go for a company that has been in the business for years and you will be assured of excellent services.
Sub points on this are the jobs that they do. Do they do mirrors? Clean carpets? Vacuum basement floors? Etc.
Are You Insured?
It is imperative to hire a company that has invested about two million dollars in its insurance coverage. Such a company can compensate for items damaged by its employees or damage caused by their cleaning materials. In addition, the insurance can cater for its workers when they get injured while working in your house. An uninsured company can offer cheap services, but what will you do when damages occur?
What are your charges?
Usually this is the first question, isn’t it? Most house cleaning companies charge for the services they offer on an hourly rate during the first service. The companies estimate the number of hours they will take to complete the cleaning. To avoid being overcharged, you can put a limit on the estimated time. For subsequent cleanings, they usually give a flat rates based on the conditions of your house. It is important to always request for a written quote to prevent them from altering the price after delivering their services.
What happens if I am unsatisfied with the cleaning?
A reputable house cleaning company should offer to come back immediately and fix the areas you feel are wanting. If not so, it should be willing to give you back a good proportion of your money. Some companies outline the proportion of money you should expect back if you are unsatisfied with their services.
How many people will gain access to my house, and will you screen them?
Different companies have varying number of employees and it is up to them to determine the number or workers they will send to your house. It is, however, advisable to have the least number of people enter your house for trust issues and to avoid creating chaotic scenarios in your home. The company should also ensure their employees behave well and will not take anything away from your house.